Sending / receiving e-mails Finding information about goods or services Using services related to travel and accommodation Downloading software (other than games software) Reading or downloading online news / newspapers / news magazines Looking for a job or sending a job application Seeking health-related information Internet Banking Selling of goods or services, e.g. via auctions Looking for information about education, training or course offers Doing an online course (in any subject) Consulting the Internet with the purpose of learning Contact public authorities (2008) Obtaining information from public authorities web sites in the past three months Downloading official forms in the past three months Sending filled in forms in the past three months Posting opinions on civic or political issues via websites Taking part in on-line consultations or voting Participating in social networks Participating in professional networks Doing an online course Using online learning material other Communicating with instructors or students using educational websites Uploading self-created content (text, photos, music, videos, software, etc.) to any website to be shared Listening to music (e.g. web radio, music streaming Using instant messaging, i.e. exchanging messages, for example, via Skype, Messenger, WhatsApp, Viber Making voice or video calls over the internet, for example, via Skype, Messenger, WhatsApp, Facetime, Viber Controlled household equipment or appliances eg. thermostat, light bulb, robot vacuum or security system Using apps to minimize food waist Using other green apps to live sustainably Using dating apps or websites Listening to podcast no matter what subject Watching internet streamed TV programmes (live or catch-up) from TV broadcasters Watching commercial streaming services Watching video content from sharing services Playing or downloading games Seeking health-related information Making an appontment with a practitioner via a website or app Accessing personal health records online Gamed to win money Used AI

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